Protected accounts are a product from the portfolio that requires extra approval per transaction.
To apply for a protected account a simple question will be set up for you.
If you are an existing bank customer, you can create a savings account using your online banking portal. Under my portfolio, click on create new account.
To open a family member account, you need to upload documents with verified signature and registry of birth where the relationship is certified.
You can invest in index funds under the portfolio services option and select from the varied category of companies and holdings./p>
To close existing account tell us a bank account number where you want your funds to be transferred and fill out a simple form to authorize the task.
Transfer funds to the loan account using online banking.
Use the mobile app to block the card, and report any unknown transaction.
Use online banking under the category My Cards and follow the instructions.
Yes, after 3 years of holding the loan.
An account that can only be closed after checking biometrics and extra layers of security setup at the moment of opening the account.
Proceed to use one of our ATMs to activate it using the PIN you configured.
You can set up a transfer to the loan account and transfer the total amount owned.
To close existing account, provide a substitute account where to transfer remanining funds and authorize the transaction on mobile app chat.
You can repay it earlier by transferring funds to the loan account using online banking.
Find more information in the mobile banking app.